Privacy Policy
We take the protection of your personal data seriously and secure it in accordance with Russian and international law.
Transparency
We clearly explain what data we collect and how we use it.
Security
We use modern safeguards to protect your information.
Your Rights
You have full control over your personal data.
This Privacy Policy (the “Policy”) describes how personal data of users of the SupplementHub.com website (the “Site”) is processed. The Site is owned by SupplementHub LLC (the “Company,” “we”).
By using our Site, you agree to the terms of this Policy. If you do not agree with any part of it, please do not use the Site.
Personal data:
- First and last name
- Email address
- Phone number (if provided)
- Age and gender (for personalized recommendations)
- Health information and goals (during consultations)
Technical data:
- IP address
- Browser type and operating system
- Pages you visit
- Time and duration of visits
- Referrer/source of traffic
Providing services
Processing your requests, providing personalized consultations and supplement recommendations.
Improving the Site
Analyzing usage to improve functionality and user experience.
Communication
Sending replies to your inquiries, notifications about new reviews and useful materials (with your consent).
Security
Preventing fraud and ensuring the security of the Site.
We use cookies and similar technologies to improve the Site and analyze traffic:
Necessary cookies
Enable the basic functionality of the Site.
Analytics cookies
Help us understand how visitors use the Site (e.g., Google Analytics).
Functional cookies
Remember your preferences and settings.
You can manage cookies in your browser settings. Disabling some cookies may affect Site functionality.
We may share your data with third parties only in the following cases:
- With your explicit consent
- With service providers that help us operate the Site (hosting, analytics, email)
- When required by law or by a court/competent authority
- To protect our rights and the safety of users
All third parties are obliged to keep data confidential and use it only for the stated purposes.
Under the laws of the Russian Federation, you have the following rights:
Right of access
Obtain information about the personal data we process.
Right to rectification
Correct inaccurate or incomplete data.
Right to erasure
Delete your personal data.
Right to restriction
Restrict the processing of your personal data.
Right to portability
Receive your data in a structured format.
Right to object
Object to the processing of your data.
We apply modern security measures to protect your data:
Technical measures:
- SSL encryption
- Secure servers
- Regular security updates
- Access monitoring
Organizational measures:
- Limited access to data
- Employee training
- Security policies
- Regular audits
We retain your personal data only for as long as necessary to achieve the purposes of processing:
- Account data: until the account is deleted or consent is withdrawn
- Consultation data: 3 years for medical purposes
- Technical data: 2 years for analytics
- Correspondence: 1 year for service quality
We may update this Privacy Policy. We will notify you of material changes by email or via a notice on the Site. We recommend checking this page periodically to review the current version.
The information on the Site, including reviews and recommendations about supplements, is provided for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before using any products described on the Site.
To the maximum extent permitted by applicable law, SupplementHub LLC, its affiliates, employees, and partners do not bear any responsibility and shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, lost profits, loss of data, or other losses arising out of or in connection with: (a) your use of or reliance on the Site, its content, reviews, or recommendations; (b) any actions you take based on information obtained through the Site; (c) any errors, interruptions, or inaccuracies in the operation of the Site; or (d) any third-party services, products, websites, or content that the Site links to.
You use the Site at your own risk. By continuing to use the Site, you agree that the Company does not assume any liability of any kind.
If you have questions about this Policy or wish to exercise your rights, please contact us:
Email: privacy@supplementhub.com
Phone: +1 (495) 324-76-453
Postal address: 982314, New York, 5th Avenue, 431, Suite 456, USA